Policies

Cancellation Policy

We understand life happens. To respect our cleaners' schedules, we ask that you give us as much notice as possible when canceling or rescheduling.

More than 48 hours notice

No fee. Reschedule or cancel free of charge.

24–48 hours notice

A small rescheduling fee may apply.

Less than 24 hours / lockouts

A cancellation fee equal to 50% of the visit may apply, since we've already committed cleaner time and travel.

To cancel or reschedule, log in to your booking portal or call us at (478) 244-9673.